Absolutely Disgraceful! Our family made reservations for 5 rooms for a wedding from August 10-12. First out of town family member arrives and are told they've overbooked and no rooms available for them. No apologies.. nothing.. More family arrives Saturday for check in and are told room isn't ready. Family attended the wedding came back at 11. As they were told to do, they gave away their room.. Also Saturday, hotel staff come to our room and ask when we are checking out? We had reservations for the weekend... The Groom and Groomsmen were getting ready and had to deal with this 2 hours before the wedding!! So only 3 out of 5 reservations were honored. This is the worst run Hotel I've ever seen!! Staff was rude and not helpful in any way shape or form. No one in the Senior Management has come forward to even offer at the very least, an Apology for ruining what should have been a glorious Family wedding!!
They arr renovating. Ask for a renovated room i didnt have one but my stay was still fine. King suite was fine. Unremarkable
The room was very dated. Carpet was badly stained and definitely not clean. The ceiling above the shower was gross and had many stains on it......some yellow and some dark. Two dark hairs in the bathtub definitely not mine. The bed was clean and very comfortable. I understand this hotel is in the process of renovating. Boy does it need it!
The portions most interesting to me focused on the video presentations. Seeing how it can be personalized in the surrounding images was clearly the highlight of the event. Thank you.
Whenever I've produced or attended an event at the Coast Hotel and Convention Centre, I've experience the highest quality of service. The food is always outstanding. The venue is always clean and professionally presented. I believe the success of these events has to do with the amazing support of the Event Coordinator, Emily Dyck. When I've held an event there, she's very helpful and truly cares about every event. I see this level of care in every event I attend there. I highly recommend this venue for events of all sizes.
Coast Hotel & Convention Centre, Langley City is a Canadian Lodging based in Langley, British Columbia. Coast Hotel & Convention Centre, Langley City is located at 20393 Fraser Hwy, Langley, BC V3A 7N2, Canada.
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