The best experience I could have hoped for! The moment I stepped into this clinic I received positive perspectives backed with medical evidence and extensive vet expertise.Even though the surgery recommended was high risk as my dog was 14.5 years old, there was no hesitation on what the vet was going to perform in surgery and his backup plans. His communication was easy to understand, confident, and factual. The surgeon, yes the actual surgeon, called me 5 times over 2.5 days to ensure I knew my pet's condition. All the staff at this specialist center are friendly and caring towards my dog and me. My dog is recovering from surgery and coming home today. Thank you Boundary Bay for saving my boy's life!!!
Our Rottweiler had his TTA surgery done 2 days ago. He is already using his leg! We were so impressed with the staff and Dr Crawford who examined him thoroughly and explained to us exactly how the procedure would look like. There will be follow up appointments / xrays to make sure he heals well. Hugo is a large 5 year old rottweiler and he was treated like a baby there. We appreciated the attention and care he received. We left him there with a peace of mind that he will receive best care and he did. Highly recommended.
When my dog was diagnosed with cancer I was terrified, not just of the treatment but of the cost. Yes its expensive, they are a specialty clinic, but I felt the value was worthwhile. My dog received amazing care by staff who genuinely care about pets and are knowledgeable. This clinic goes above and beyond and took the time to explain every little thing and the email follow up reports are a really nice touch. I wouldnt hesitate to take my dog here ever again (although hopefully she doesnt need oncology again!)
The wonderful people at Boundary Bay have taken care of our boy since he was diagnosed with lung cancer. Not only were they able to get us in quickly for surgery, but Dr. Hutchinson was able to completely remove the mass which was in a tricky location. Our boy recovered very well from surgery and has just finished his chemotherapy treatments with Dr. Charney. The entire staff has been wonderful and I can't thank them enough.
We were referred to Dr. Hutchinson of Boundary Bay by the Central Saanich Veterinary Hospital on Vancouver Island. Our nearly 2 year old Saint Bernard had been diagnosed with an ACL tear, so we wished to proceed as quickly as possible with surgery so he could get back to being an oversized teddy bear. Within minutes of the referral coming in, they rang us up and booked us an appointment for just over a week later. So we made the trek from Vancouver Island to Langley the morning of our appointment, and as we bring in our Saint, the usual fawning with the staff began (its expected, as Saints are basically toasted marshmallows of love). Dr Hutchinson and his intern were very gentle and sweet with him as they examined his knee and confirmed the terrible news that his ACL was torn. Wishing to proceed, Dr. Hutchinson broke out a whiteboard and DREW diagrams of options, weighing their pros and cons with us, and exactly what he would do in either case of a TTO or TPLO. His expertise was unmatched, and despite the fact that he was clearly busy (we had waited on him due to an emergency that had come in) he took the time to answer all of our questions and concerns thoroughly. We decided to let the expert make the decision on what was best for our young giant boy, and that was that! We went through plenty of paperwork, which was explained in full detail. They let us lead him back through their incredible facility. There were ladies at computers who stopped and reached to pet him as he walked by. We put him in a kennel and said goodbye for the night. I had gotten a little shaken and teary eyed, as my dog is my child and I hated the fact that he had to go through so much discomfort without me there. The staff reassured me that I would receive a phone call stating how it went when they were done, and that I could call anytime after that to receive an update on how he was doing. The call came at 8pm and the surgery was a success. We picked him up the next afternoon, but before they let us see him, they sat us down for more paperwork and detailed instructions for his aftercare, which was smart, as it wouldve been in one ear and out the other had I seen him first. When they brought him out, he was obviously super dopey and goofy, but in great spirits! It took four people to get him in the back of our vehicle, and they treated him with the utmost care. Now when it comes to COST, they provide a very detailed breakdown. We paid $6200 for TPLO Surgery, overnight care, medications, and follow up appointments(including X-ray), and medication on discharge. (Sight unseen, on our first phonecall, they estimated $6000 so no surprises!) I honestly cant thank Boundary Bay enough for the tireless care that the staff put into their practice. We look forward to a positive next appointment and cant wait to send updates!
Boundary Bay Veterinary Specialty Hospital (Langley) is a Canadian Veterinary Care based in Langley, British Columbia. Boundary Bay Veterinary Specialty Hospital (Langley) is located at 20434 64 Ave #204, Langley, BC V2Y 1N4, Canada.
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