Extremely disappointed with this clinic. We were saddened to have to say goodbye to part of our family. The experience we had is as follows:- the clinic was far behind schedule ( with all the anxiety of the whole issue it would have been nice to been at least told ) -we were not offered a room at least to even be together instead we were waiting in a room full of strangers -the technician who made the injection did not seem to know what she was doing as the vet had to correct her, heartbreaking as you could tell our dog was in pain and it made it all that much worse-during the procedure we were still not given a private room, we were in a room where other technicians walked in and out of-we also felt rushed to leave as it was past the time of closing-our entire visit with the exception of waiting anxiously lasted all of 5 minutesLACK OF COMPASSION
This clinic use to be good but clearly times have changed. My biggest complaint is how over the past months Ive found reception to be rude, mis- informative, and generally lack of care when trying to book an appointment. Its almost like Im inconveniencing them to schedule an appointment for concerns with my dog. SERIOUSLY? They use to have a really good receptionist there, but I havent seen her in months? Probably moved on. Not sure whats going on with this clinic but I will not be staying around to find out.
I absolutely would recommend Aldor Vet clinic and the two wonderful doctors who cared for my animal. I took my very sick cat in and the doctors and staff couldn't have been be more kind or caring.It didn't seem to be about the money, it definitely was about the health of my animal.They managed to get me in even though they were booked. They walked me through everything and guided me all the way.
I was not happy with my visit at all. The receptionist is extremely confused. She had no idea what was going on or which appointment was next. The vet was worse - every little thing that I said about my dog she took as being a sign of an illness. My dog is completely healthy and happy at home. All of a sudden apparently he needs two surgeries and complete bloodwork and urinalysis. I took him in somewhere else for a 2nd opinion and they said he was perfectly fine. This vet tried to rip me off and run unnecessary tests and surgeries. I will never go here again.
Don't get suckered in by their "free" first visit. This visit is just a ploy to get you to come in so they can tell you everything that is perceivably wrong with your pet and then print up a bunch of expensive quotes. Like others, I was told that my pet needed extensive bloodwork and surgery. Went to a different vet and turned out she was completely fine.
Aldor Veterinary Clinic Ltd. is a Canadian Veterinary Care based in Langley, British Columbia. Aldor Veterinary Clinic Ltd. is located at 21773 Smith Crescent, Langley, BC V0X 1T0, Canada.
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