I had an unfortunate experience at Sleep Shop a couple weeks ago. It is generally held that it is important as a salesperson to acknowledge a customer when they walk in. Even if not right away this is to be done within a few minutes of entering the store. I made my way around the store a number of times looking at the beds and eventually waited near the salesperson who was with another customer to at least make eye contact to acknowledge my existence. However it seemed more like the salesperson was directly avoiding this acknowledgement, walking by me several times. After over 25 minutes of frustration I gave up and left. Why was there only one person on staff during a busy boxing week?This is not to say that all of Sleep Shop's employees have terrible customer service. But I was severely put off by the gentleman's obvious refusal to even acknowledge an interested customer's existence. Needless to say I will not be visiting this store again.
we received our new adjustable bed with massage feature and a new mattress yesterday. it was set up by two very hard working sleep shop staff and they made sure everything was working and fit perfectly. we tried the bed last night and the features were amazing. tried the massage feature and it was pure joy. Thanks to Haji and Alex for helping to choose the correct bed and mattress combo for us. we did our comparison shopping and found the Sleep Shop in Langley gave us the best value for our dollar, better then the large chain. i highly recommend anybody to check out the Sleep Shop when you are ready to buy a good bed and mattress.Alnasir ( Nash ) and Zinat ShivjiThe BBQ Shop
"LAST CHANCE FINAL LIQUIDATION STORE CLOSING" in some form or another since as long as I can remember, at least 8 years. Probably a good idea to go to a more reputable company that will honour warranties and returns.
We have used this store on several different occasions to purchase our beds and have always been pleased with them. They offer a no pressure environment and we have been completely satisfied with our purchases from them. I will continue to shop at The Sleep Shop!
Been faking going out of business for years.... Nice business practice
Sleep Shop is a Canadian Furniture Store based in Langley, British Columbia. Sleep Shop is located at 19868 Langley Bypass #101, Langley, BC V3A 4Y1, Canada.
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